Whether a customer needs a duplicate receipt or a paper jam prevented the original from printing, Clover makes it easy to reprint or resend any receipt from transaction history.
Step-by-Step Instructions
- Open the Transactions app from the Clover home screen.
- Scroll to locate the transaction, or use the search function to find it by date, amount, or employee.
- Tap the transaction to open the detail view.
- To reprint: tap 'Print Receipt.' Ensure your receipt printer is online. The receipt will print immediately.
- To email a receipt: tap 'Send Receipt,' enter the customer's email address, and tap 'Send.'
- To send an SMS receipt: tap 'Send Receipt' and enter the customer's phone number.
- For transactions from a prior batch where the print option is unavailable on device: log into dashboard.clover.com > Transactions, locate the transaction, and use the print option from the web interface.
📌 Important Note: Reprinted receipts are identical to the originals and are clearly marked as duplicates. They are valid for warranty, expense reporting, and tax purposes.
Frequently Asked Questions
Yes. Clover stores transaction history indefinitely. Use the date filter in the Transactions app or web dashboard to locate transactions from any past date.
Yes. Use the Transactions app to reprint a merchant copy from any prior transaction at no cost.
Receipt customization applies globally to all printed receipts including reprints. See the Receipt Customization guide for instructions.
Still having trouble?
Our Clover experts resolve most issues in under 15 minutes — available 24/7.
Contact KloverSupport →