POS Brokers is a dedicated Clover POS support service that puts relationships first.
We've been in the POS industry for years. We've seen it all — the long hold times, the agents who don't know your system, the endless "can you repeat that?" We built POS Brokers because we knew there had to be a better way.
Our founder realized that the #1 complaint from Clover users wasn't about the hardware or software — it was about support. Every time they called for help, they had to explain their entire setup from scratch. Every time, a different agent. Every time, starting over.
So we created a model that solves this completely: two dedicated representatives per account. Your reps learn your business, remember your history, and fix issues faster because they already know your setup.
Today, POS Brokers serves businesses across the country with the most personalized Clover POS support available anywhere.
Support available every day, every hour
Average response time
Issues resolved remotely
Average downtime reduction for clients
Dedicated reps per account
It's not just a number — it's a fundamentally different support experience.
Your reps learn your specific Clover setup, your menu configuration, your payment preferences, your staff structure. They understand YOUR business, not just "a business."
Every call, every text, every fix is documented. When you reach out, your reps already know what happened last time, what was tried, and what worked. Zero repetition.
Why two instead of one? Because life happens. Vacations, sick days, time zones. With two reps, there's always someone who knows your system available to help.
A rep who already knows your setup skips 10+ minutes of diagnostic questions. They know your hardware, your network, your common issues. They go straight to the fix.
Because they know your system, your reps can spot potential problems before they cause downtime. They'll reach out with recommendations, not just respond to emergencies.
Over time, your reps become an extension of your team. They care about your business succeeding because they've invested in understanding it.
The values that drive every interaction at POS Brokers.
You're not a ticket number. You're a business owner who deserves to be known and remembered.
When your POS is down, every minute costs money. We prioritize fast response and resolution above all.
Clear pricing, honest communication, no hidden fees. You always know what you're paying for and getting.
We learn from every interaction and constantly improve our processes to serve you better.
POS Brokers is trusted by restaurants, retailers, cafés, and service businesses across the country.
POS Brokers is an independent provider of Clover POS support services. JCIG LLC DBA POS Brokers is not affiliated with, owned by, or operated by Clover Network, Inc. or Fiserv. The Clover name and logo are trademarks of Clover Network, Inc. Our services are provided independently, and we are not authorized representatives of Clover Network, Inc.
Join the businesses that have made the switch to dedicated, personalized Clover POS support.