Clover integrates with online ordering platforms to allow customers to place orders for pickup or delivery. This guide covers native Clover online ordering and third-party platform integrations.
Step-by-Step Instructions
- For native Clover Online Ordering: log into dashboard.clover.com, navigate to 'Online Ordering,' and follow the setup wizard to enable your online menu.
- Ensure your inventory is fully set up in Clover first. Your online menu pulls directly from your Clover inventory, including items, prices, photos, and descriptions.
- Add item photos and descriptions: high-quality images and clear descriptions significantly increase online order conversion rates.
- Configure pickup and delivery settings: set your store hours, preparation time, and delivery radius if applicable.
- For third-party platforms (DoorDash, Uber Eats, Grubhub): install the relevant integration app from the Clover App Market. These apps sync your Clover menu and route incoming orders directly to your device.
- Test the integration by placing a test order and confirming it appears on your Clover device.
- Set up order notification sounds and printer routing so kitchen staff are alerted immediately when an online order comes in.
📌 Important Note: Third-party delivery platform fees (15–30% commission per order) are separate from Clover fees. Review pricing carefully before enabling each platform.
Frequently Asked Questions
Yes, if your kitchen printer is configured in the Printer app and the online ordering integration is set to route orders to the printer.
Yes. In the online ordering settings or the integration app, you can temporarily pause incoming online orders without deactivating your menu.
In the Inventory app, mark the item as 'Out of Stock' or 'Hidden.' The change syncs to the online menu within a few minutes.
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