The Clover Kitchen Display System replaces paper tickets with a real-time digital display, improving kitchen efficiency and order accuracy. This guide covers full KDS setup and configuration.
Step-by-Step Instructions
- Install the Clover KDS app from the Clover App Market on the display device designated for the kitchen.
- Mount the KDS device in the kitchen with clear visibility for all kitchen staff. Ensure it is connected to your restaurant's Wi-Fi network.
- In the KDS app settings, configure which order types (dine-in, takeout, online) appear on the display.
- In the Inventory app, ensure all food items are assigned the correct label (e.g., 'Kitchen') so they route to the KDS.
- Test the setup: place an order from the front-of-house Clover device and verify it appears on the KDS within seconds.
- Configure timing alerts: set thresholds (e.g., 15 minutes) after which orders turn red to indicate they are running behind.
- Train kitchen staff on how to mark orders as complete by tapping the order card on the KDS screen.
📌 Important Note: The KDS requires a stable Wi-Fi connection. Position your router for full kitchen coverage or run an Ethernet cable to a switch near the display for maximum reliability.
Frequently Asked Questions
Yes. Install the KDS app on multiple devices and configure each to show specific item categories — one screen for hot food, one for cold prep, etc.
No. The KDS is a paperless replacement for kitchen printers. However, many restaurants keep a printer as a backup for connectivity failures.
Verify the KDS device is on the same network as your POS, the KDS app is running, and the items in the order are labeled correctly for kitchen routing.
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