Clover supports both physical and digital gift cards. A well-configured gift card program increases revenue and attracts new customers. This guide covers how to activate, sell, and redeem gift cards through your Clover system.
Step-by-Step Instructions
- Install the 'Gift Cards' app from the Clover App Market if not already installed.
- Purchase physical gift cards from your Clover reseller or compatible card provider. Cards must be activated through the Clover system.
- To activate and sell a gift card: in the Register app, select the 'Gift Card' item or open the Gift Cards app. Enter the load amount and swipe or scan the card.
- Collect payment for the gift card amount from the customer.
- To redeem a gift card: during a transaction, when prompted for payment, tap 'Gift Card.' Swipe or scan the card. The system checks the balance and applies it.
- If the gift card balance is less than the transaction total, the customer pays the remaining balance with another payment method.
- To check a gift card balance: open the Gift Cards app and swipe or scan the card.
📌 Important Note: Gift card balances are stored in the cloud and tied to your Clover account. If you ever switch processors, verify gift card portability before making changes to avoid stranding customer balances.
Frequently Asked Questions
Yes, through certain third-party gift card apps in the Clover App Market. Digital gift cards are emailed to recipients with a unique redemption code.
Unredeemed gift card balances create a liability for your business. Consult your accountant and local regulations regarding unclaimed property laws.
This depends on your gift card provider. Some providers include a balance-check portal; others require in-store lookup only.
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