Clover allows you to create reusable discounts that can be applied at the item or order level. Proper discount setup ensures consistency, reduces errors, and enables accurate discount tracking in your reports.
Step-by-Step Instructions
- From dashboard.clover.com, navigate to Inventory > Discounts. Click 'Create Discount.'
- Enter a discount name (e.g., 'Happy Hour 20%,' 'Staff Meal,' 'Senior Discount').
- Choose the discount type: Percentage (e.g., 10%) or Fixed Amount (e.g., $5.00).
- Set the discount as 'Non-Cash' if you want it to apply only to card transactions.
- Save the discount. It will now appear as an option in the Register app when a cashier taps 'Discount' during an order.
- To apply during a transaction: in the Register app, add items to the order, tap 'Discount,' select the applicable discount, and confirm.
- Discounts are tracked in Reports > Discounts for business analysis.
📌 Important Note: Only employees with 'Apply Discounts' permission can apply discounts at the register. Restrict this permission to prevent unauthorized use by entry-level staff.
Frequently Asked Questions
Yes. Tap the specific item in the order, then tap 'Discount' to apply it to that item only rather than the entire transaction total.
Native Clover discounts do not include time-based restrictions. Managers should enforce discount policies procedurally, or use a third-party scheduling app.
In the web dashboard, go to Reports > Discounts. This report shows total discount amounts by discount type for any date range.
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