Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how JCIG LLC DBA POS Brokers ("we," "us," or "our"), operating the website kloversupport.com ("Site"), collects, uses, and shares information about you when you use our Site and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out quote request forms (name, phone number, email address, business type, number of locations)
• Contact us via phone, email, or text message
• Subscribe to our communications
• Use our support services

Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on the Site
• Referring website or search terms
• Device information (type, screen size)

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide Clover POS support services
• Communicate with you about our services
• Improve our website and services
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Prevent fraud and abuse

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic (e.g., Google Analytics)
• Understand how visitors interact with our Site
• Improve site performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., hosting providers, analytics services, communication tools)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• JCIG LLC DBA POS Brokers
• 380 Forelock Ct, Simi Valley, CA 93065
• Phone: (888) 473-0780
• Website: kloversupport.com